Morpho RD Service Error 998: "Invalid Token or Device Registration Expired" fix

Error 998 almost always means either:

• Your annual RD Service subscription has expired, or
• The Morpho client token was invalidated by the RadiumBox / Idemia server

Step 1 — Check validity:

1. Visit https://rdserviceonline.com → Click Check Validity
2. Enter your device serial number

   ⚠️ The 5th character must be a capital letter I, not the number 1

3. If expired → Renew the 1-year or 3-year RD plan online

Step 2 — If validity is active (corrupt local token):

Continue to the fix in the next reply.

Fix for corrupt client token on Windows:

1. Navigate to:  C:\Morpho\MorphoSmart\
2. Delete files:  Device.key  and  Server.key

Then:

1. Open services.msc
2. Restart both:
   • Morpho RD Service
   • MorphoSmart USB Service
3. Unplug and replug the USB cable
4. Wait for the popup: "Telemetry Server: Device registered successfully"

If the popup doesn't appear within 60 seconds, reboot the PC and repeat.